Well, I guess I feel a bit better to know I'm not alone, but it's disapppointing there's no way to transfer an admin listing. And it raises red flags -- does it seem sound to allow someone to set themselves up as an admin on a home without having to provide any proof of ownership or a rental agreement? In my case, a friend of a friend who AirBnbs at his rented apartment offered to "help" me get set up to host at the home I own. I was new to hosting, so I said OK. Only after the first couple guests, I realized that this person made himself both the admin and the primary host on my home. We earned 5-star reviews since the house is super-cute, but I didn't get any rating, since I was just a co-host.
When I discovered this, I immediately asked this person to change things around and he declined unless I agreed to keep letting him "manage" my listing for. For this and a few other reasons, I wanted to terminate working with them, but I was pretty much held hostage since he owned my listing -- and AirBnb offers no recourse. I had to change the locks and pay him off to go away. He made me the primary and gave me 100% of the revenue, but he is still attached to my listing. Since we couldn't find a way to transfer the admin status, I had to create a new listing, with a new professional property manager. Now I have admin hosting control of my home, and 0 ratings.
And I'm still trying to figure out how to handle the existing bookings on the old account. Do I tell them to cancel and rebook on the new listing? Or should I cancel for them and tell them to rebook?
Can someone from AirBnb let us know what is being done to resolve this issue of admin right transfer? Delaying a solution will only create more problems...
