I have selected 'Entire space' but AirBNB is showing 'Room'

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I have selected 'Entire space' but AirBNB is showing 'Room'

It shows up in search with 'Room', 'Shared bathroom','Share space with others' - which is all wrong.
They have given this issue to the technical team, but does anyone know how to fix it quicker?

Top Answer
Paula
Community Manager
Community Manager
Port Moody, Canada

Hello @Liz259 , I did a search in our Community using the search bar at the top with the keyword "category," and found a few conversations where hosts shared similar experiences. 👉here is the link for you to have a look at those conversations. It seems that the fastest way is by contacting the Support Team.

 

I'm also sharing an article on 👉how categories work, which you may find useful.

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Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

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2 Replies 2
Paula
Community Manager
Community Manager
Port Moody, Canada

Hello @Liz259 , I did a search in our Community using the search bar at the top with the keyword "category," and found a few conversations where hosts shared similar experiences. 👉here is the link for you to have a look at those conversations. It seems that the fastest way is by contacting the Support Team.

 

I'm also sharing an article on 👉how categories work, which you may find useful.

-----

 

Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

Yes I also looked into how many others are in the same situation. I found a handful quite quickly. Stuck categorised as a 'Room' when they are an 'Entire place'. It is a huge disadvantage to be placed this way.

When we realised the long time lag of the weeks it would take for AirBNB tech team to correct this error, we created a duplicate listing and are now listed in 'Rooms' and 'Entire place'. We got 2 bookings that cover the rest of July and nearly the whole of August.