Hi, I ' m Carola and I have a cabin on a chilean beach...But...
Latest reply
Hi, I ' m Carola and I have a cabin on a chilean beach...But I have received in 5 months just 1 reservation...what could be t...
Latest reply
Hi I need some help to edit information of my amenities. I can’t seem to find it. I had a customer asked me questions about amenities stating that Mann showing no amenities not water, but I do offer all that so I need to fix it within the app. Please help.
Go to the listings tab and click the listing
Scroll to amenities and click. Click Edit in the top right corner.
Thanks @Shelley159 but in amenities I don’t see where it ask about if I offer hot water I had a client ask if the shower going to be hot water as they see in my info I have not got water but I do. 😞 and they also ask if I offer towels and toilet paper they say they see me not offer it but I do. ?
@Bronwyn-Florence0 sometimes to change the amenities you have to go into each room and do it there.
I'm not sure if this answers your question, but next to the Edit button in the top right corner there is a plus sign. You can click it to select additional amenities.
Hello @Bronwyn-Florence0
Now that you're listed you'll see new possibilities to enter information about your place because at the moment there isn't a lot of information for guests. Try using a computer rather than the app - I find it a lot easier to add information this way
Are you offering an entire place because although your listing indicates two bedrooms with a capacity of 4 people, it says in the description that it's a room!
Yes...I see some amenities that are crossed out in your Amenities list that Airbnb considers important:
As mentioned by @Shelley159, Go to:
Listing Editor
Amenities card left side
Click the + sign top right
I would click on each "bubble" and review. Make sure to complete any edits indicated by the pencil icon on the right side of the amenity when you click the edit button.
Essentials are under Bedroom & Laundry
Hot Water is in Bathroom
Heating is in Heating & Cooling