Order of photos

[Jeanette385]

Hi everyone,

I'm a new host whose listing has just gone live. Can anyone help me with an issue re: photos. I've worked out how to move photos around within the listing itself, but I can't seem to influence which photos appear when people click through on the thumbnail that appears on the initial search listing... after a couple of photos our upstairs loo gets pride of place... not one of our main selling points!!! Any advice gratefully received... Thank you!

[Elisa]

Hi @Jeanette385 😊, 

Thank you for asking this question in the Community Center, and congratulations on your new beginning! 🎉

Have you found a solution for this?

I’m tagging experienced hosts who might know how to help you: @Joan2709, @Andrea2632, @Mike-And-Jane0, @Laurelle3 and @Frances3408.

Thank you in advance, everyone!

Warm regards🌻,

[Jeanette385]

Thank you Elisa, no solutions yet.. may contact Airbnb help centre as quite a specific question 

[Joan2709]

@Jeanette385 

See instructions below in my post.

[Joan2709]

@Jeanette385 

Hosts using the photo tour can change the order of the first 5 photos. Go to:

- Listing Editor

- Click Photo Tour

- Click All Photos at top right

Then all the photos appear in a grid. Click and hold a photo and drag and drop it where you want on the first line (first 5 photos). If you want to add a photo, click the plus sign top right. To delete a photo, click the photo and a trash can will appear top right.

If you don't want to use the photo tour (Airbnb chooses the order of all the rest of your photos), then post back here and I will provide instructions on how to delete the photo tour. 

[Jeanette385]

Yes please! That would be helpful.Thank you

[Joan2709]

@Jeanette385 

The photo tour only works if there are photos in every room.

1. Move all your photos to the Additional Photos room except for bedrooms and bathrooms. You need your photos in those rooms to populate the number of bedrooms/beds and bathrooms in the subtitle and the Where You'll Sleep section.

2. Delete all the empty rooms except for one (leave one room with no photos)

3. When you click "All Photos" they will appear in a grid. Click and drag your photos in the order you want them to appear in the grid.

4. You will still see the words "Photo Tour" on the left side of the Listing Editor, but the photos are no longer arranged in a "Tour" in guest view. Photos added will appear at the bottom of the photo grid. You can move them around after that as needed and place them where you want. 

Change Order of Photos in Rooms

You can also change the order of the photos in any room by clicking and dragging it. Sometimes you have several photos of the bedroom, but you want a particular photo (your best photo) to appear in the "Where You'll Sleep" Section. Just move your best photo to the number 1 spot in the bedroom room.

- Click All Photos

- Then click Manage Photos top right

- Click the Room you want to change the order of photos

- Drag and drop the photos in that room the way you want

Add Captions/Descriptions to Photos

Be sure to add captions to ALL your photos. Otherwise, guests have trouble understanding what they are seeing. Highlight amenities in the room guests can enjoy in the captions.

Airbnb Photo "Tasks"

Airbnb has started adding "Tasks" to try and get you to add photos to your empty room and use the photo tour again. Just ignore that. If you want to add photos in the future, they may force you to use the photo tour again. Simply repeat the steps to delete the tour.

[Jeanette385]

Joan thank you so much for taking the time to share this.

will give it a go!

best wishes,

Jeanette