Please enter correct address

[Emi7548]

Please I have a problem with the area in which I have listed my property.
It is located in Astir, "Astrit Losha" street, while it is selected by clients in the center of Tirana.
How can I solve it?

[Joan2709 · Accepted solution]

@Emi7548 

You will have to contact Airbnb Customer Support on this.

[Elegant-Homes-Retreat0]

@Emi7548 thank you for raising this — accurate location details are so important for setting the right guest expectations.

As @Joan2709 mentioned, the best way to resolve this is by contacting Airbnb Customer Support directly. They can help correct the map pin or update your listing's location if there’s a technical mismatch between your actual address and how it's showing to guests.

In the meantime, you can also clearly mention the correct street name ("Astrit Losha," Astir) in your listing description and house rules to avoid confusion for upcoming guests.

Hope it's resolved smoothly — thanks for contributing to the Airbnb community!

Warm regards,
Team AryaStay | Elegant Homes Retreat

[Elisa]

Hi @Emi7548 😊, 

Thank you for asking this question here!

I'm really sorry you're going through this. Have you contacted Customer Support, as some of our hosts suggested?

Would you like me to share their contact details with you?

Warm regards 🌻,