Hello @Nick2581
You should never let anyone friend or airbnb management company set up your listing under their profile.
You should set the listing up under your name so you can see the bookings, correspondence between guest, fee income etc.
You then add the company managing the listing for you as a cohost, which gives them the access they need to manage your property for you. When you set up the listing you set up payments so that you are paid for the stay and you can allocate your cohost payment for whatever commission you have agreed the cohost should be paid.
Really it is the cohost you are paying for support who should answer these questions for you 🙂
You then have the reviews under your name and can take over management of your listing if you are not happy with the service they provide.