@Abi010
Hello everyone, and thanks for taking your time to read my questions.
A guest send me a text about 3 days ago , and inform me that she has written me a review, as I usually send them a reminder few days after check out. By now I would have expect an email from Airbnb prompting me to respond to my guest review, which I haven't received.
So my question is does airbnb don't send that anymore. ?
This guest was not responsive at replying to messages sent ,and has no previous reviews. I don't want to write my own review first as she may have not written one, especially as I have not received any email or text from airbnb. What do I do?
Thanks for your assistance , I know I will receive tangible prompt response from the CC than the Airbnb CS.