Special offer

[Paolo1260]

Can you please confirm me that, as is writter in airbandb, if an host provides a special offer and the guest doesn't accept in the 24 hours everybody ios free? In my case the offer expired yesterday and today I dates locked in my calendar, my guest ask please the same offer but the system is blocked and I can not send a new special offer. Airbnb call center doesn't know what to do and can not remove the illogic block on the calendar. I have damages.

Can somebody give me some advice?

Thank you in advance

Paolo

[Joelle43 · Accepted solution]

Hello @Paolo1260 

Yes normally if the special offer expires then the dates are freed up on your calendar.  Have you tried going onto your calendar and manually unblocking the dates?

https://www.airbnb.it/help/article/447?_set_bev_on_new_domain=1676359056_ZWQwMThiM2JkYzZi

I hope you can fix the problem

Joëlle