My question deals with star ratings for hosts as I have noted over time that the more reviews with stars for specific areas such as cleanliness, value etc. the more one runs the risk of going from a 5 to 4.97 to 4.8 and potentially downwards which seems rather unfair. Someone starting out may consistently receive five stars in all categories and the ranking changes due to 4s. The more times one hosts the greater the probability that one's status will diminish. How does AirBnB propose to handle this inequity in the future? It appears to me that one is stuck in a downward spiral. The fact that there is no rebalancing of star ratings for successful, long term super hosts through recalculations seems rather unfair.
As an aside, and one can only laugh at this situation. The irony for me was that I was given a 4 star rating by a guest who said "my condo was not as expected and had exceeded his expectations". I have the philosophy of under promise and over deliver.
Naomi Fowlie
Mont Tremblant, Quebec, Canada