The suspension was only for about half an hour, but it still scared the heck out of me because I know how long they can last. I reported the missing keys btw, and the investigation is still ongoing, but my account is okay, no listing issues, not suspended etc.
I got a phone call from the rep. within an hour of the suspension and was able to present my side of the story etc. Everything went fine, and the rep. told me that I didn't do anything wrong, and that my account is fine, but the investigation will persist for 7 days or so.
This is the first time I have reported missing keys to Airbnb, and I didn't even report to the safety team directly. Just reported to regular Airbnb support, and that still somehow triggered the safety team?
Did this happen to anyone else?