Tip of the week 1: The key to good communication

Quincy
Community Manager
Community Manager
London, United Kingdom

Tip of the week 1: The key to good communication

Let's kick off the Tip of the Week series with an important topic: Communication with guests. It's a valuable insight that can greatly help many first-time Hosts on their journey to becoming exceptional Hosts. Effective communication is key, and we're here to provide all the practical tips you need!

 

The following tip was shared by Superhost @Tuğkan-Berke0  in Easy Tips for Providing Exceptional Hospitality:

 

"Communicate Clearly and Promptly: Good communication is key to being a great Airbnb host. Respond to guest inquiries and messages promptly and clearly. Provide guests with all the information they need to make their stay as smooth as possible ". 

 

On this thread, we invite you to share your valuable tips on ensuring seamless communication with your guests.

 

Tell us your secrets to making guests feel that communication with you is smooth, how you make your guests feel at ease knowing that you’re readily available for any concerns., what information is important to share with them, do you do this before the stay or during the stay, do you send regular check-in messages? 

 

We’re excited to hear and learn from you all. Let's gather the best practices for communicating clearly and promptly with our guests and don’t forget to give a thumbs up👍 to the best tips shared. 😊

 

👉 TOTW series

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45 Replies 45
John7276
Level 2
Pearland, TX

Agreed. I am a brand new host, but when I was a traveler, a preferred and appreciate it, prepped and clear communication.