Ask about your listing

Hi everyone, Welcome to the "Ask about your listing" board – I hope you’ve been finding lots of useful information, insights and advice from our community. One of the amazing things about this space is that those starting out on their Hosting journey c... Latest reply by Preto2

Airbnb’s star system is flawed as is their policy on removing reviews based on a flawed star system. The star rating SHOULD be based on the average of stars given in the specific areas. It doesn’t make sense that a guest can give 3s, 4s, and 5s in specif... Latest reply by Frances52

Hello, my name is Syndie. I am brand new in the hosting world. I’m learning something new in the platform every day. However, I’m still trying to figure out how to change my listing category or does it even matter?thanks in advance Latest reply by Syndie1

Every time I manually message a guest there seems to be an automated message sent directly after. I'm not sending these messages and I don't have any scheduled messages so where are they coming from? Latest reply by Lorna170

Hi all! I am the only Airbnb host in our tiny village in the UK (thats why I know I'm the only one!) Despite being a superhost for 10 years, I have just discovered my listing does not appear if you simply type in the name of the village "Chrishall"! I ha... Latest reply by Helen31

Hello, I set some custom price discounts to encourage longer stays over the winter months about a month ago and now I'm unable to edit them. I've talked with AirBnB support quite a bit about it and they've pretty much just treated me like I'm somebody wh... Latest reply by Joelle43

I have a property on a ski resort mountain in the Poconos in northeast Pennsylvania. Looking for advice on attracting more vacationers. Latest reply by Ann72

So, my listing was suspended for five days, upon three reviews. Review nr1:Two days after my listing was suspended, Airbnb deleted this review. I did ask to delete about four days before my listing was suspended but they refused at that time. Now, when my... Latest reply by Joan2709

Hi although I am advertised with air bnb I now provide a self catering apartment and not bed and breakfast I am having difficulty in listing this can someone please call me on the phone number logged with you Latest reply by Helen3

Hi, I just started using Airbnb. I live in Pacifica, California, 20 minutes from San Francisco. The listing is a studio on the ground floor. My home is above, and I live here with my partner, son, and small dog. Do you think I should mention possible n... Latest reply by Lyssa467

I am not sure how to show that I can host 3 guests. 1 queen bed room that fits 2 and a couch in the living room that fits one person Latest reply by Nur785