Ask about your listing

Hi everyone, Welcome to the "Ask about your listing" board – I hope you’ve been finding lots of useful information, insights and advice from our community. One of the amazing things about this space is that those starting out on their Hosting journey c... Latest reply by Preto2

In the House Rules section of the Listing Description, under Quiet Hours, you can check No or Yes, followed by two boxes where you enter start and end times. However, these boxes are labeled "CHECK IN start time" and "CHECK IN end time." Surely these box... Latest reply by Deb216

Dear all: A few weeks ago, I received a message from an Airbnb Support asking me to update my hosting details. I was provided a link. When I clicked the link, I was brought to a page that was not updatable/editable. I replied back to the same message tell... Latest reply by ⁨-LuxeStaysHouston⁩0

Ive lost Thousands of dollars bc i cant sign in as host. ive called and youve refused to help me. i would love to sue you. does anyone have a suit going? Latest reply by Paula

Is anyone else having trouble with their Insights module on the desktop version? I've been getting the error message below for about a week now. Airbnb tech support doesn't seem to be helping much. I've tried clearing my cache, logging out/logging in...... Latest reply by Paula

Is anyone else experiencing low bookings lately I have been speaking with a few hosts recently and it seems like a common issue. Wondering if others are facing the same challenge and what strategies you have tried to turn things around.Feel free to DM me ... Latest reply by Rebecca

Has anyone had their instant book setting change without them changing it. My listing was set for 24 hour notice and good track record. A guest was able to book same day and had just created their account 4 days before. Account was created that month ... Latest reply by Rebecca

Today Airbnb is asking hosts in Austin to complete the STR license information in the app. However, there appears to be a format mismatch between the City of Austin license number and the format required by Airbnb.The City of Austin issues short-term rent... Latest reply by Dragos33

Looking to see if anyone else is having problems disconnecting from the host booking software. I have been through settings 20 times and contacted both Airbnb support and iGMS. The online directions of both Airbnb and iGMS do not work. I believe Airbnb c... Latest reply by Troy383

I have deleted all the old pics of my listing and added new pics. Choose one to be the cover photo. It is showing up on Airbnb correctly but when I share the link, the old cover photo keeps showing up. How can this be fixed. Latest reply by Rebecca

I'm looking for help from some experts that aren't Airbnb's support staff, who are misleading me. Over the past few months, my co-host and I have been monitoring our listing's Views within Insights, following a decline in bookings. This feature is meant t... Latest reply by Chris25282