Ask about your listing

Hi everyone, Welcome to the "Ask about your listing" board – I hope you’ve been finding lots of useful information, insights and advice from our community. One of the amazing things about this space is that those starting out on their Hosting journey c... Latest reply by Preto2

Hi team, can you share why we did not meet superhost status.it looks like all criteria was met Latest reply by Shelley159

Hi all, I cannot rent my apartment even I registered on New York City website and received OSE number. When I typed in the OSE number OSE-etc in airbnb 'Add your registration number' page, it's giving me an error "Your listing ID on your registration wit... Latest reply by Emilie

 Hi Hosts! noticed one thing: when I look on preview of my property, I can’t se an arrival guide there. it frustrates me a lot, because I always double check how does it look like for guests after I make some changes to be sure everything is visible and n... Latest reply by Rebecca

Hi everyone, Just wondering if the account has to be at least 12 months old even all other 4 conditions are qualifed to be a Super Host? Thank you! Latest reply by Yuanfen2

Since Airbnb doesn’t provide guest phone or email, we have no way to send them the gate or door code. This is the first time to run across this problem. our lock app only sends to a phone no. Latest reply by Paula

Hi everyone殺 My husband and I are experienced Airbnb Superhosts and looking for new co-hosting opportunities and fresh challenges in the Niagara Region/Canada. For those who host in the area, what has been your biggest challenge with Airbnb lately? Latest reply by Paula

I’m looking for insight from experienced hosts and, hopefully, someone from Airbnb who can explain this policy.I recently had a guest leave a review that referenced “$1,000 fees for some things.” The problem is that this statement unintentionally creates ... Latest reply by Patricia2526

Hello, I’m looking for a co- host in the Dominican Republic Santo Domingo este area, need someone to help me manage my apartment. Let me know whoever is available, what youre able to help and what is the cost. Thank you! Latest reply by Lau27513

How is everyone handling long term stays in terms fees, utilities, etc. ex: a 3 mo stay.Are you charging a monthly cleaning fee?Are you giving a fixed utility rate and charging for overage? Are you supplying them with everything including bed linens, give... Latest reply by Helen3

This morning, a guest messaged and my email simply stated - "you have a new message". Previously it gave name, booking details in the title Is this a new "feature" or a glitch does anyone know? Latest reply by Bhumika