Ask about your listing

Hi everyone, Welcome to the "Ask about your listing" board – I hope you’ve been finding lots of useful information, insights and advice from our community. One of the amazing things about this space is that those starting out on their Hosting journey c... Latest reply by Preto2

We currently have 6 people booked into our airbnb. they snuck 3 more people in, so now 9 people. Our site clearly states the house only sleeps 6 and any extras are $50 per person per night. We are superhosts and never had people lie on their booking befor... Latest reply by Rebecca

I have a current guest who asked to extend their stay but before they did it someone else booked it. What do I do? Latest reply by Rebecca

Hi,I'm Cristina, an Airbnb member as both a host and a guest. As I was travelling as a guest, I experienced that a host recently asked me for feedback ahead of check-out to make sure I wasn't going to impact their overall rating with anything lower than 5... Latest reply by Emilie

Untuk Indonesia di minta memiliki NIB apa ada host yang sudah pengalaman mengurus NIB _______________________________________________________________________Google Translation added by Community Manager: For Indonesia, the requirement is to have an N... Latest reply by Emilie

It really bugs me that it is not a requirement for guests to have a clear photo of their face for their profile ID. Imo, and in the interest of host safety, Airbnb should make that mandatory. Ideally, the guest photo should be taken from their government ... Latest reply by Marie8425

The same thing has happened to me! I had 42 five-star reviews, then received another guest review where they gave me 5 stars in every category, yet my overall rating dropped because they left a 4-star overall score. Airbnb has now reduced my rating to 4.8... Latest reply by Marie8425

Hi everyone, I just discovered that hosts can request listing critiques here, and I'd love to get some feedback on mine. I'm a first-time host and have been learning as I go, so I'd really appreciate any honest and constructive suggestions on my photos, d... Latest reply by Ricardo2396

I am new to airbnb and I cannot relist my property because of delayed verification. I have now successfully completed verification but i still cannot relist my property. It says contact support and I have emailed and called all the support I could with no... Latest reply by Dei-Gracia0

Hi everyone, I recently have a rough path for dealing with different Airbnb customer services. I signed up for new host bonus for FIFA in Vancouver, renting out my entire condo, never had listed on Airbnb before, finished my first reservation on May 5, 2... Latest reply by Yuanfen2

In about May 2025 Airbnb deprecated categories on Airbnb. However now if people search on Airbnb they can apply filter "room". Listings that were created after May 2025 that are rooms actually not showing up in the search results because they don't have a...