Ask about your listing

Hi everyone, Welcome to the "Ask about your listing" board – I hope you’ve been finding lots of useful information, insights and advice from our community. One of the amazing things about this space is that those starting out on their Hosting journey c... Latest reply by Preto2

Hi, we are hosts and work hard to get visibility for our property. It's lakefront, yet when I go to the Airbnb icon at the top of the search on the home page (as if I'm a guest) and click on "Lakefront" one of the top listings is a nearby property that is... Latest reply by Peggy-And-Mike0

Hi! I know Airbnb was going to implement new guidelines for check-out procedures for guests. You cannot ask guests to do "unreasonable" tasks. Is there a clear list of what can and can't be expected of guests upon check-out? Was there a date for the impl... Latest reply by Huma0

Hey, I recently had two guests cancel their stay on the check-in date. Neither I nor my guests got the review notification. Even a couple of days after I'm not able to leave a review. Did Airbnb change the policy on which reservations are legible for revi... Latest reply by Inna22

once a listing is active and posted, how long until the public can find it on the site? is there any way to speed this along or any other options? thank you guys for your help. Latest reply by Sudsrung0

I’m an Airbnb Plus host. You now allow Plus hosts to add and arrange their own photos. It’s really dumb when you click a photo on my Plus listing and it goes to the spaces layout and organizes photos by spaces with no input on how I want these spaces disp... Latest reply by Fred13

Hi Communityi am a bit concerned as we have had only a couple of enquiries and no bookings at all for the year ahead. This is the first time we have experienced this in 6 years.I have reduced rates, offered longer let discounts, and checked the text and p... Latest reply by Kerry26

We offer self-guided tours (not in-person or online) with 4.7 stars and 1200+ reviews. During COVID and post-COVID, our customers have forced us to be that way. They prefer that we do not sit in their cars. They prefer to do the tours on their own, in the... Latest reply by Pedro1690

Dear all in this Community: As I said in my previous message I´m new as Host in Airbnb, and I´m learning the State / County / City rules so fast, there are plans to show and information regarding many topics that need to be on the wall (for example Exit s... Latest reply by Fabian860

AGAIN, this is our LISTINGPlease review all the screenshots we sent you, it shows that all these reservations were ours. That profile showing in our listing is the person who hacked our account.Our account was compromised, we got logged out of our own acc... Latest reply by Mike-And-Jane0

I haven't been receiving guest messages (anything from @guest.airbnb.com) to my Gmail inbox since September. I used to receive all of those messages just fine. I currently receive all other Airbnb messages - booking confirmations, support messages, etc. ... Latest reply by Dani10