custom settings /cannot change rule sets on calendar days

[Caroline3150]

Since the new release I have not been able to add or change rule sets for days on the calendar. Typically they are minimum days settings.  I can click on custom settings and see the rule set but I cannot add or remove a rule set to a day anymore.  What can I do? 

[Shelley159]

Just checking @Joshua1337 are you talking about the rules that look like this?

[Joshua1337]

Yes, the custom rule sets you can create for seasonal, weekends, weekdays, holidays, etc.

[Shelley159]

Ok @Joshua1337 I'm unsure why our calendars work so differently. If I think of anything that may help us understand the situation I'll let you know!

[Joshua1337]

I just got off the phone with AirBnB and they are claiming since the update, this is how it was intended to work. They completely removed Rule Sets from the full calendar view, however you cannot select multiple days in the horrible horizontal view (it only selects ranges). She actually told me if I had a rule set that applied only to Thursdays, I would have to one by one select all 52 Thursdays in the year and set the rule set for each one. THIS IS INSANE!

[Shelley159]

I would build the Thursday rule into the rule that I apply for a whole range @Joshua1337 

So, for example, if you do a 3-day minimum stay for summer and you don't want check-outs on Thursdays, do both in one rule and apply that to the whole range of dates once.

[Joshua1337]

For weekends, "technically" have 3 night minimum as far as how much revenue I will accept for a weekend booking. However, I inflate the nightly rates for the weekend and have the min set at 2 nights. I then add percentage discounts for 3+ night stays For Thursday/Friday/Sat check ins that make the total revenue roughly what I would get if they booked 3 nights at the "normal" rate. That percentage varies whether they check in Thurs or Fri/Sat. So I have different rule sets for those days. I don't see how I could mass apply this in a single rule set?

[Shelley159]

I understand what you mean @Joshua1337 , and your pricing strategy makes a lot of sense. Ideas that could simplify it, depending on whether it still meets all your objectives:

(1) For the discount, you could skip the rules and manage the extra charge as part of the cleaning fee. This will get the effect you want, because Airbnb's short stay cleaning fee kicks in for up to 2 nights and the regular cleaning fee is for 3 or more. So you could set those to get the right balance between the 2 and 3 night stays that you explained. It would be quick and straightforward (as you can do it on the regular calendar), but it would of course affect all nights then (not just weekends).

(2) For the trip lengths, where they relate to a specific day of the week it's quicker to set them in the regular calendar under Minimum Stays, Customise by day. That would also be for the whole year then.

[Joshua1337]

Unfortunately, neither of those accomplish what I am doing with pricing strategy. Again, this was extremely easy and straightforward when you could access rule sets from the full calendar. I cannot make any sense of why they would completely remove that option from that view. EVERYONE i know that uses AirBnB uses that calendar view. Has anyone seen an explanation from AirBnB on why they ruined calendar management and limited full view functionality?

[Steffen-and-Sara0]

Agree with Joshua1337.  Very very frustrating that the rule sets, which were available to select/change using a drop down menu, are now only available in the multi-calendar view.  The horizontal layout of the multi-calendar view is much more difficult to use/read/edit than the individual calendar view, especially if you are actively adjusting rule sets to your calendar (ie length of stay requirements) as new bookings come in.  I hope AirBnB ifixes this and makes it possible once again to switch rule sets using a drop down menu drop in BOTH multi calendar and single calendar view. 

[Mauro39]

People are spending hundreds of dollars from time to time to get better cell phones, most of them having more processing power than a lot of laptops, which means we don't always use nor have laptops available. I travel a lot, and only use my pixel. Now I can't change something in the app just because y'all decided that we just "don't need" that feature? It's frustrating. I had to delete the app from my phone so I could use the Chrome browser, check "desktop view", which makes everything nearly impossible to read, só I could change the minimum 2 day for an upcoming weekend. How is that progress?

[Shelley159]

Hi @Mauro39

Yes it's not ideal, but when I don't have my laptop with me I also use the browser and desktop view as you did. But why delete the app?

It's interesting that you also say you used to be able to change rule sets on the regular calendar - for some reason that was never available to me and I assumed nobody else could do it either. All I can think is that it was another one of those regional differences (for example, at the moment hosts in some regions can see "Price tips" on their calendar, while the rest of us don't have that feature).

[Mauro39]

"But why delete the app?"

- I can't access via mobile browser when the app is installed. Everytime I try, it opens the app automatically. I press the back feature, and it goes back to the previous (browser) window, only dormir to reopen the app. Once I was able to pause the app, but it messed all settings when I actually needed to resume, so I had to re-install it. It's crazy. 

But yes, before one of the updates (a few years back) I could just click on a date and change the minimum on my cell phone. I don't know, maybe 10 years ago or so. 

[Shelley159]

Ok @Mauro39 , glad I don't have the app problem!

You may know this, but just in case it helps:

In the present version you can click a date and change its minimum stay on the app, but only for dates that have no rule sets applied.

As many of our rules are about things other than just minimum stays, we can't always delete the rules to use this shortcut.