minimum stay

[Thibault106]

Hi,

I have an issue with the minimum stay. Mine is set at min 3 nights (across the whole week) but when i try to simulate my clicking "preview listing" and then select some dates i am told the min stay is 6 nights ...

I am not sure what i get wrong.

Thanks for the help,

[Lawrene0]

I get the same thing on your listing, @Thibault106 . Six-night minimum.

If it says three nights in your edit section, then something else is going on.  When you say "across the whole week" does that mean you went down to the second part in the edit section and filled in three days for each of the days there? Plus having three days set in the top dropdown? Try removing those daily minimums and just using the top one and see if that fixes it. 

[Thibault106]

Hey @Lawrene0 ,

I have done what you said and have now the below settings. I still face the same issue though and it's pretty annoying as i want guest to be able to book less than min 6 days. If you could try to help.

Thanks,

Advance notice

At least 1 day’s notice

Preparation time

Block 1 night before and after each reservation

Availability window

Dates unavailable by default

Trip details

Minimum stay

3 nights

Sundays: 0 nights

Mondays: 0 nights

Tuesdays: 0 nights

Wednesdays: 0 nights

Thursdays: 0 nights

Fridays: 0 nights

Saturdays: 0 nights

[Dale711]

Salut @Thibault106 

Kindly try the below Step # to resolve the issue of the minimum stay in your calendar

Step #1, Trip length , minimum stay, set 3 nights

 
Step # 2, Advance notice, set at least 1 day’s notice

 
Step # 3, Preparation times , set None

 
Final Step #, Available window, set All future dates

I doubt that, you may click on the preparations  times of

“ Block 1 night before and after each reservation”

it may cause 1 night + 1 night + 1 night ( Advance notice, at least 1 night) = Totally block 3 nights 

I hope you can resolving the issue easily.   

[Mary996]

Yes @Thibault106 I agree with Dale its the settings either side of your minimum stay (for prep between guests) that is causing your problem xxxxxxxxxx

[Sarah977]

@Dale711  No, one day advance notice and 1 day prep time doesn't block 3 nights.

One day advance notice doesn't block anything except 24 hours before the current day, which is exactly what hosts who set advance notice want- we don't want last minute bookings.

1 day prep time only blocks one day between bookings, not 2. It is just written in a confusing way. The night it blocks after a reservation doubles as the night blocked before the following reservation.

[Lawrene0]

I have 2 days set for prep on my listing, @Thibault106 , and guests are still able to book one night. (My minimum is one night.) So it isn't that. My Booking requirements look exactly as you have set yours except that 1 night is my minimum and 2 days is my prep. 

Your six-night minimum is still showing for me, too, so something is wrong. 

Do not open all future dates. Do not limit your prep time. That will only get you bookings you cannot honour.  It's something else, and it's obviously not what I said, either. 

I do think it is a glitch. If I were you, I would try putting 1 night minimum in the "minimum stay" section and then setting each day in the custom section to 3. Just the opposite of what you have now. If that doesn't work, it is going to take another call to CS. 

[Thibault106]

Thanks although it's not very encouraging... Is there someone from Airbnb support that will pick it up asap ? That looks like a serious glitch to me...

[Thibault106]

Hey @Lawrene0 , i just did what you advised while kept open all future dates (i am fine with that as the apartment is vacant). I unfortunately still face the same issue, i.e min 6 days booking ...

[Lawrene0]

It sounds like it is time to contact customer service, @Thibault106 . For some reason it has just stuck on the 6 days. 

[Thibault106]

How do I do that @Lawrene0 . I think I tried but could not find the contacts and ended up on the community forum...

[Mike-And-Jane0]

@Thibault106 go to the help section of the community centred there is a contact airbnb post towards the top. Phone numbers are in there.

[Lawrene0 · Accepted solution]

I haven't done it for a couple of years, @Thibault106 , but I just took a look in the Help Centre. Down near the bottom is a "Contact Us" button. That will take you through many prompts -- one of them likely loops back to this community centre, but don't choose that. From there you should, with patience, be able to reach someone.

If that doesn't work, I know Twitter does. The account you want to message there is "AirbnbHelp". 

Hope that helps. Let us know how it turns out?

[John6111]

I entered dates for a two-night stay.  A listing that I was interested in appeared so I booked.  A day later the host tells me there is a three-night minimum.  What a waste of time.  Why doesn't airbnb fix this glitch?

[Dustin161]

Hello,

Were you able to figure out this issue? I'm trying to adjust my min night stay to 3 nights but it is saying 7night minimum in preview mode which was my previous min night stay and won't update to 3 nights.  I've contacted help line and they said it is not a glitch but that is the only thing I can think of...  any advice would be appreciated!