@Helen3 Ah, interesting. All the links I followed led me down the path of creating a new listing, effectively a duplicate of our own (a room in our home), but specifically for hosting refugees and asylum seekers...
Oh, I'm signed up, but as mentioned, I'm struggling with the fact that my choices* were overridden and, despite being in touch with tech support, there seems to be no way of reinstating them (although they advise me there is!)
*I opted to charge a nominal fee to cover additional expenses (listing states I host for free); my calendar was fully opened up (had to manually block it); our postcode was wrong (wouldn't let me correct it) etc etc. Now, it may be that we'll decide to host for free, but we don't want to be coerced into it!
Can you remember how you signed up to Airbnb.org on your existing listing? And is it working, ie are you able to switch between hosting your usual guests and hosting refugees?