Listing Status

[Magic18]

Hello guys,

I have had my listing suspended for three days now without any reason or ability to speak with someone about it.

Any ideas on who to talk to?

[Emiel1]

@Magic18 

You need to contact Airbnb CS: Airbnb Help: contact 

IMO your listing is supended because of low rating. See review.

[Magic18]

Also it is both of my listings, how long do suspensions usually take?

[Magic18]

I contacted them, my ticket has been open for three days, they say they escalated it to a dedicated team but I have not heard from them till date.

[Emiel1]

@Magic18 

They useally mention how long the listing will be suspended (like 5 days). If they did not, it is hard to say.

Communication with Airbnb CS is always slow and the "dedicated team" will first investigate.

What happened resulting in the low rating ?