Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Joan3646

I've just received a payout, less than half of what I am due for a current guest. Also transactions tied in with this that I don't understand. Does anyone know of a phone number or email address that I can use to speak to an Airbnb staff member about th... Latest reply by Olivia1

Hi Airbnb Community, The host of my reservation for Labor Day weekend canceled today with no explanation. I have had this reservation for months. I have tried to reach out to Airbnb 800# and online because everything else is either booked or the price is ... Latest reply by Mike-And-Jane0

I have a guest inquiry and asked if how old is the building. So I explained to my guest that the buidling is not that old and they can send a relative to check the room. Base on our experience, most of the people booking to us in Manila, Philippines, is s... Latest reply by Maria481

We are wanting to gather with our adult children and 17,15 and 13-year-olds to have a low-key celebration of 3 graduating college(graduation was moved to Sept and then cancelled) and my husband's birthday. If everyone is coming, there are 13 of us, inc... Latest reply by Sandra126

I changed the nightly pricing on my website as a host. done 3 days ago and AirBnB still did not get it done on my website. It is a nasty trick to get you to use the smart pricing link which is the default feature. Trying to get out of this nonsense ... Latest reply by Helen350

Hi, I posted a few days ago about this. Still unsure what to do for review. Guests left a really strong smoke smell which took days and lots of work to get rid of. I don't know if someone smoked or just had a super strong odor that got onto everything. I ... Latest reply by Fred13

I booked a reservation and the host later messaged that the amenities listed in the listing will not be available for use. I informed that I'd like to cancel and Airbnb will only reimburse $1 on a $1,200 deposit. Which is ludicrous! I tried to contact Air... Latest reply by Sarah977

Hi, we are looking for a new cleaning/turnover partner for our townhome in Plano. Would appreciate recommendations from any host in the area! Standard cleaning after guest checkout. Changing bedding, washing linens and towels required. Also need a few...

Hello everybody, I traveled with my husband and my 23-months-old son to Lyon, France, just last week. Knowing that it would get very hot in Lyon and that my son doesn't handle the heat very well, I looked only for appartments with air conditioning. That w... Latest reply by Sarah977

This is new. I called Airbnb Support today, on the special number for Superhosts, for help. It's extremely time sensitive because the guest is trying to book for TODAY, to check in tonight for 5 nights. He is not able to complete the booking. I want to kn... Latest reply by S14