What hosts are saying

    Hello,I have a new listed home (new as in it was just built) and my first guest (first guest as in no one have ever slept in this new home before them) over the weekend. The home is a non-smoking home and listed that way. The guest decided to smoke a ciga... Latest reply by Colleen253
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    So I got a message late on Saturday evening that the AC was no longer blowing cold. As it was 11pm and the temps were reasonable, informed guests that I would have tech come out first thing in the morning. It is a Holiday weekend and next day is Sunday ... Latest reply by Debra300
    Hi - I'm not a host but use airbnb quite a bit. I live in Bath and a small flat near me is being let as a hen party venue for 7 people (in 2 bedrooms). Based on informal chats with the guests, I am certain that in many cases the groups staying are not rel... Latest reply by Sandra126
    Every couple of months we get 2 different inquiries on the same day, almost back to back, always asking something similar: are pools open? & will we have the pool to ourselves?, for example. They are always from verified accounts, but one always is a new ... Latest reply by Anthony608
    So a little bit of background... my friends stayed at an air b n b within the last week. They wrote a great review for the hosts. Now the host has written a horrible review on them saying they damaged a bunch of property and they are trying to charge them... Latest reply by Cormac0
    Unpaid case regarding the reservation HMJDXMRTK5Please respond.Message from Airbnb ServicePlease wait while we connect you with the next available chat support specialist. Your wait time is 2 minutes or less.•3:05 PMMessage from Airbnb ServiceYou're conne... Latest reply by Nick