Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula and @Rebecca and we are thrilled to have you join us. Let's kickstart this... Latest reply by Anja1671

Guests who left yesterday did a lot of damage to my house. Sofa (put in less than a yr ago) stained. New (brand new) kitchen rug burned. Bolster from sofa missing. Ceramic jar chipped all over. Chunk of wood dug out of my solid wood kitchen table. Current... Latest reply by Valeria632

Hey Fellow Hosts,Just checking in to see how things are going for you in your corner of the world. I’m in upstate NY, and business has returned with a vengeance over the last 3-4 weeks (thank goodness!). I hope things are improving for everyone Sarah Latest reply by Sarah978

Just received a strange booking request that screams scam to me based on the message format/syntax and a request to talk offline. I reported the profile to AirBnB but don't know whether to respond to the individual through AirBnB app's message. On one si... Latest reply by Vincent769

AirBnB policy require host to allow service / emotional animals and suggest it is discriminating to now allow such animals into the home. Many guest (including my son) have severe allergies to many animals and even with extensive cleaning - can easily / q... Latest reply by Debra300

I know there have been other posts about this but I have a guest arriving on Saturday and would appreciate some advice. The 14 day booking was made using the non-refundable 10% discount which gave a total of £150 off the booking. The guest contacted me ... Latest reply by Debra300

I would like to encourage people to book both Friday and Saturday night. I am considering a 5% coupon for booking both Friday and Saturday night. Does anyone know how to set this up? I would also like to set a separate price for Friday night and Saturd... Latest reply by Debra300

My family and I are relocating to mn for my career and this supposed super host is stating that he wants a long term tenant. Stated we are to use Airbnb for the transaction but I am VERY apprehensive this is a scam! I have never used airbnb before and I n... Latest reply by Colleen253

$250 Million Host AidMessage from Airbnb - 20/04/20 * Hosts will receive an email when a support payment is issued.* This email will have an attached csv file which they can open in Excel or Google sheets to review details of all the reservations that we... Latest reply by Mike-And-Jane0

I have guests booked from USA for 2 weeks in August. The USA travel ban to Europe means it is unlikely they will be allowed to make their trip. They appear NOT to qualify for the Airbnb extenuating circumstances cancellation policy as their trip is in Aug... Latest reply by Anonymous

I cannot book an airbnb as I first have to verify my phone number, but every time I enter my number I never receive the verification code, I have tried regular sms, WhatsApp and the call me instead options yet nothing seems to work and I do not receive an... Latest reply by Katie