Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Lauren4674

I have guest stole things from my property. I opened the claim and got response from case manger , from the email “response@airbnb.com”. I reply it back and it shows the email doesn’t exist. Do you have problem like that? And how should I contact case man... Latest reply by Emiel1

I accidentally booked the wrong apartment in a complex. I realized my error and cancelled it within 5 minutes, however, it turned out that the owner had a "super strict cancellation policy" and I am only entitled to a 50% refund, meaning I was only refund... Latest reply by Emiel1

I have to tell you a story (its a bit funny), so I went to let two guests into an Airbnb that they rented for 28 days, they arrived at 11am on a Saturday and all was great. Later in the day (at around 5pm), I get a personal message on Instagram that said:... Latest reply by Huma0

Anybody know why one of my listings has " unavailable for requests " blocked out on the calender through the next 8 days?I have checked all my settings, all look same as other listing which is fine.is it something Airbnb has done? Latest reply by Mario360

Airbnb is not a good business partner! I reached out to Airbnb on August 6 because I noticed that I have a 15% cancellation rate on my super host status. I did not understand this because I helped a guest cancel the reservation in April during the pandemi... Latest reply by Fred13

Several municipalities now have Health Department Covid-19 orders that mandate closure of STRs and vacation rentals with both fines and penalties. Our guest studio airbnb.com/rooms/318004 has earned Superhost status since 2013; 23 quarters in a row. Our... Latest reply by Gitte5

Airbnb management - Please do not have a low-level staffer respond. Have a manager with access to all information and the ability to settle problems. We asked several times to have Jarrod Sanders' payment to us at Cameron in Ajo, AZ, reduced to $96/ni... Latest reply by Sarah977

Hi everyone, I am looking for an affordable home to rent Sept 4-5th. Preferably a home with a pool in the Orlando area being I am trying to celebrate my daughters 1st birthday!! I would like to check in on the 4th in order to have time to decorate and we ... Latest reply by Debra300

July 27-28 I came across AD entire entire place near Scottsdale, that was in my price range and in perfect location of where I needed to be. Well I made reservations and paid for it right away.... Getting into vicinity of where it was supposed to be loca... Latest reply by Emiel1

My name is Denessa Ullibarri and I'm writing this to ask the community to give me advice. About a month ago, I found a venture apartment for a monthly cost of $750 , so I emailed host cause I was interested. A couple days later, I had email from Host a... Latest reply by Linda108