Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Rebecca

Hi all, We have Stayed at a few Airbnbs and had a great time and met some amazing hosts. ...... However, stayed in Cornwall last weekend got the key from the safe and went in after climbing over a pile of surf boards. There was no welcome pack / note or a... Latest reply by Emilia42

Hi all and any help is welcome.We booked a Pocono, PA house in Henryville to be exact back earlier in the year in 2020 for a week stay in Aug 1 to 8, 2020. The day of we were contacted and told we could not go to the house because the previous renters we... Latest reply by Sarah977

Recently, we had a confirmed booking with a guest. They had booked a couple weeks in advance. The other day Airbnb just cancels the booking without cause and disappeared the Guest. No explanation. Just more lost income for us. The guest did manage to send... Latest reply by Gillian19

Hello AirBnB hosts, I have a question about how best to deal with the AirBnB review system. I've rented out my place for many years without any problem but these past five months have been overwhelming with people looking for a place, and we've been b... Latest reply by Lisa723

What would it be? Latest reply by Mark116

How do I settle a dispute? I thought Airbnb held a bond for my place - but i can't seem to contact them anywhere to settle payment for cleaning carpets, damage to paintwork and extra cleaning due to the place being filthy..... Any help gratefully received... Latest reply by Emiel1

Called with an issue on Friday 8/21/20Due to Covid they are understaffed and having operators who answer the phones take down info and then an agent will call you back. I’ve escalated my issue and it’s been marked urgent. How long is it taking them to cal... Latest reply by Debra300

On Aug 22, 2020, A case manager from AirBnb, Cedrick John, cancelled a reservation two months ago ON MY BEHALF, without even consulting me or letting me know, but only sent a notice afterward. Even the notice did not allow me any chance to respond. It is ... Latest reply by Albert11

Hi there, One of my guest reserved my property as 1 guest but he just texted me that he 'll stay as 2 people.I sent him new reservation correction as 2 guests. Now he is asking me why he has to pay more .How can i kindly make him understand that he has to... Latest reply by Anonymous

Puerto Rico has been experiencing earthquakes since December and has been non stop, everyday trembles. Due to the safety of the island and the uncertainty of electricity, supplies, flights, etc. I wanted to cancel my trip to PR and try to use the money I ... Latest reply by George641