Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Sophia and we are thrilled to have you join us. Let's kicksta... Latest reply by Sophia

We had a guest, who has explicitly agreed to follow our house rules which was explicitly agreed upon on the Airbnb messaging thread. We received a complaint from a different guest in another unit about the guest that he is being extremely loud at 2 A.M. i... Latest reply by Lisa1800

I’m a host and I need help removing a guest and cancelling their reservation. I’ve waited on the phone with airbnb for hours and no one picks up. What do I do?Who cancels the reservation? I can’t do it online since it’s already started. I can’t reach anyo... Latest reply by Emre51

My husband and I have been staying at our two family vacation home, on one side since mid-March 2020/Covid-19 lockdown NYC. We finally decided to start taking reservations our rental unit out when restrictions were starting to be phased so that it would b... Latest reply by Sarah977

A couple of weeks ago a guest booked my beach house for 6 people and ended up having a party with about 20-30 people (neighbours advised). They caused a lot of damage to the property - smashed window, jimmied lock and damaged door frame, smashed TV, broke... Latest reply by Nicole2130

Have somebody from superhost a gift from airbnb the make you happy to send you are email to help superhost but you hear nothing about

@Airbnb @Anyone else having trouble? Latest reply by Helen3

Hello.How many% of hosts have superhost status?

Our guests were expected to arrive tomorrow. They let me know this afternoon they would be cancelling due to a sore throat. They say they are expecting a full refund. Our cancellation policy is moderate, and they booked the trip 3 weeks ago. Am I obliga... Latest reply by Michelle142

Hello! I'm an international school teacher currently stuck in Ghana due to the travel ban. I lost my job because of the pandemic and the school year is over. I originally thought I was going to have to vacate my school apartment until I could get out of t... Latest reply by Nanxing0

Dear airbnbWhy our cancel rate is sooo high, we never cancel our guest but asked by them to do so in Covid situation. Anyway we asked Airbnb before we did, and staff told us we won't be penalty by this. Please we are serious on Hosting.