Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Sophia and we are thrilled to have you join us. Let's kicksta... Latest reply by Paula

Hi, I have a group, gave me 2 star review (2 sub-categories were 3 stars, 3 sub-categories were 5 stars, but overall was 2 stars). The review comments were "professional", but my questions are:1. I have 2 solid/concrete evidence to show he lied in the ... Latest reply by Sarah977

I'm new to hosting. Twice people have made an inquiry; it says "0 reviews" for them, but if I click on their profile it then shows 1 review. But that review was left by a booking made by another person, and if I click on that name the same review shows u... Latest reply by Ian-And-Anne-Marie0

I have received several requests to film porn at my home recently. They never say it directly, they ask coded questions about "complete privacy" and "topless sunbathing" or "can anyone see into the property". I allowed one of these request a while ago, su... Latest reply by Karl856

Help!! My account has been blocked for a week now. I have no idea why. I have called and sent messages via airbnb help, however i have not gotten any answers. Customer support specialists tell me they are going to escalate the request however I still have... Latest reply by Cathy315

Hello, I do not receive any notification, text message and email about inquiries for reserervation of my listing. Can you help me with that, Thank youBranko

Hi, wouldn't it make more sense to extend the policy till the end of August now rather than the month by month creeping changes. I have bookings throughout July and August and neither my guests nor I can cancel without penalties, this does not give me co... Latest reply by Anonymous

I have been a host with Airbnb since August of 2018. I am a super host with a 5-star rating. Most of the time I like Airbnb but there are, currently, four things that I really do not like.1) A laptop is required to respond to guest reviews. What year o... Latest reply by Anonymous

Hi all ... Once we have confirmed guests for our cabin we always send link to direct our guests to our homemade Yellowstone National Park planners. Currently the links are being sent but they are not "press-able." In the past, these links are able to be... Latest reply by Grace686

I am an AirBnb Superhost and have been for many years.I would like to know what AirBnb's escalation procedure is. I have been unfairly penalized by a Case Manager and I want this case reviewed by a different Manger, just someone who would listen and take ... Latest reply by Steven987

I'm in need of advice on how to handle reviews for my most recent guests. They were excellent guests whom I would recommend highly; they were here for 5 days, based on 4 reservations because they wanted "one more day" several times. Airbnb seems to be ... Latest reply by Gail600