What hosts are saying

    Joanna225
    Community Cafe

    Cancellations

    Please excuse if this appears twice, as Airbnb gave me an error message. I changed my cancelation policy to "flexible" under recommendation from Airbnb, and now I'm experiencing so many cancellations, I hate hearing my phone ding. It seems like guests a... Latest reply by Sarah977
    Patty282
    Community Cafe

    Cancelled reservation

    I had to cancel my reservation July 31 - August 2 because I have tested positive for covid and so did my mother whom was also going on the trip. The host told me to contact y'all to get a refund. I am needing to know what to do or what to send for a full ... Latest reply by Lisa723
    Miriam321
    Community Cafe

    Host support package extension

    @Airbnb - how is it fair that you keep unilaterally extending the 'extenuating circumstances' policy for guests, giving them 100% back when they cancel, yet they haven't extended their 'host support package'? Currently the extenuating circumstances policy... Latest reply by Miriam321
    Rob-And-Debbie1
    Community Cafe

    Covid relief and superhost funds. Really?

    We were initially very impressed by what appeared to be quite generous and thoughtful concrete offers from Airbnb through the Covid relief and Superhost funds, but the reality has been disappointing. We seem to have been penalised because of our cancella...
    Anna2416
    Community Cafe

    covid 19 host needs to cancel

    Hoping you can advise...I accepted a booking about 2months a go for a weeks stay from the 11th July thinking the Government would have laid out clear plans for holidaymakers and tourists well in advance of this date and naively thinking that my Mother in ... Latest reply by Lisa723