Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Sandra-C21

I have been messaging guest through Airbnb rather than their personal phones. A few times now guest don't seem to see any of those messages. The day they are supposed to check in they are messaging me asking how to get in, what time they can check in etc.... Latest reply by Michael3362

The following guest does not appear to have a gov't ID:but appears to have Instant Booked right past that requirement. (In addition, he or she managed to avoid a minimum stay requirement as well).Anyone else seeing similar glitches recently? Latest reply by Pat271

Hello hosts, A summary of recent low reviews ( average from 4.8 to 4.7) appeared in our progress review after a disappointing experience with a dodgy cleaner and a very officious former friend ( ha ha) ...I can’t make head or tail of what it means ... eg... Latest reply by Rowena29

This weekend I have lost two bookings from existing members who book I pre approve and variation checks take place. The customers do as requested but never get any further. One customer says AirBnb have told him they have a software issue. Anyone else hav...

I'm clicking on "Log in" but nothing is happening. This has been happening for two days. How am I supposed to get my information from the owner and check-in?

Hi There 3 months ago my Dad passed away and he had an account and listing. I managed the current bookings he already had but contacted AirB&B and explained what happened. They told me I could manage the current reservations but to block all future dates ... Latest reply by Chris12069

We cancelled our Airbnb due to our flights being cancelled. However, we might have found other flights. Can you un-cancel a cancellation? Latest reply by Mike-And-Jane0

Bonjour, nous faisons de gros travaux dans l'appartement qui durent 9 mois.Je désire donc annuler toutes les réservations en cours sans frais jusqu'à ce que l'appartement soit remis à neuf. Merci ci de votre retour et comprehension Latest reply by Helen3

Recently a guest made false accusations about me to Airbnb support and Airbnb has blocked my listing saying that listing is under investigation. I have proved everything by providing pictures but still they are not telling when will they unblock. Is there... Latest reply by Anonymous

I've been trying to redeem a gift card that I got for Christmas and I continually get an error message saying the system isn't working. I first tried to redeem it on February 2nd and it hasn't worked since then! I put in a ticket with Customer Service, bu...