Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Rangi-Roy-Jessie0

I knew we were renting the whole house, but it was like a guest house, so I'd like to cancel it as soon as I get back, so can I get a refund? Latest reply by Anonymous

I need the income for tax year 2018 and in my email from Airbnb for that year it takes me to 2019 only with no option to view 2018. Thank you. Latest reply by Stacie25

Can anyone tell me if the above support is 24/7

Hi family--I have a confirmed reservation in March 2020 and my guest needs to check in 2 days later than originally planned. I told her to make a request, which she did, I accepted it, but then we noticed AirB&B is still charging her the same amount witho...

안녕하세요 이번에 2월 5~6 부산 여행 계획으로 숙소 예약을 했다가 방금 취소한 게스트입니다. 근데 아직 환불이 안되서ㅜㅜ호스트분께도 연락했는데 에어비앤비 측에서 하는거라고 하실래 남겨봅니다 어떻게 해야될까요

This is a slightly unusual one. I have an AIRBNB guest house and live next door so I do all the cleaning. I currently do not charge a cleaning fee as my area is high volume tourist based and the market is quite flooded. AirBnB continue to try and lower pr... Latest reply by Sarah977

I group of guest checked in on Dec 24 and Checked on on Jan 1st. Once they left. I found my house was like robbed by someone. It was HUGE mess. I opened claim in resolution center right away on the same day. 1 week later, I received an email from Airbnb. ...

I am at a loss for how to review my previous guests who stayed about a week. I live in the lower unit of my home and rent the upper level. I am fully aware and prepared for hearing noise and such but these guests we a little excessive. There were all sort... Latest reply by Lisa723

Can someone help me find my overall 2019 tax statement to give to our accountant?

I was informed by a guest that my address on the Airbnb website is different from that on his email confirmation. I read somewhere on Airbnb that I can't make address changes on my own so I wrote to Airbnb Help Center twice to give them the correct ad...