Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Emilie

I have wide open check in times on my listing between 2-10pm but I state on the listing that guests must advice me what time they expect to arrive - approximately at least. Because I am but obviously home all that time between 2-10pm. I have it flexible t... Latest reply by Rowena29

Anybody here has experience to appeal a decision by made an Airbnb Trust & Safety team agent? Long story short - we had guests who went to our neighbors' property that scared our neighbors to the extent to pull out a gun to pose a self-defense posture(luc... Latest reply by Vivian796

You use to have a small key icon in which I could send out the link to the Check-in instructions to all my arriving Guests which was great because AirBNB is a new experience for a lot of people and the link brought them directly to the check in instructio... Latest reply by Megan38

Hi guys I accidentally cancelled a reservation, thought I had a double booking, but just reading the wrong dates. I have contacted the guest to let them know to rebook, however air b n b have blocked these dates so I dont know if she will be able to reboo... Latest reply by Vicky153

Hi,since yesterday i keep getting this error message when i try log in my accounts (I have multiple) from my IOS device. Web browser from both same IOS device and Laptop work just fine, but the app looks like its stuck! Error: Unsuccessful response code ... Latest reply by Lilly28

I've made a booking and now my host is asking for my passport number and to communicate through whatsapp. I thought ID information such as passport number only went to Airbnb itself and not the host.I also understood it was advised only to communicate via...

Our guest reseserved for 3 months, then after staying 3 weeks they deceiced to leave at the end of the first month. My policy cancelation is strict what would happen with my payout ?will I loose the second and third month ?the first week she was sick I to... Latest reply by Deborah350

Me cancelaron una reservación que había hecho! Cuando me devuelven el dinero a mi cuenta???

I’m unable to login in Airbnb mobile app after I logged in multiple accounts in the same device. This is happening in particular mobile device. Other devices and browsers are working fine. when I try to login there is error message “ Unsuccessful response...

I have had two supposed messages in the past day but no message is appearing. Is this happening to other hosts. Carol