Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Michele2379
We have been Airbnb hosts for at least 5 years. Overall, we have had wonderful guests and we have been very happy with the communication from Airbnb when we have needed support. Unfortunately, we cannot say that this past week has been the case. We had a ...
Latest reply by
Mike-And-Jane0
I am a co-host with my partner, but he is the primary. When I log in I can see our listings and see that they are labeled "Superhost", but I can't see any reviews. It says I have 0 reviews. In addition, my partner will be able to see messages in our re...
I planned my trip to yellowstone from June 14th to 21st. I booked airbnb in Island Park, ID. Before the trip I got to know that there is flooding in yellowstone and Island Park, so I cancelled my trip. I tried to file claim against Extenuating Circumstanc...
Latest reply by
Gwen386
Hi , I wonder if someone could help please? I'm pretty experienced AirBnb host, but this has me stumped... I have strict cancellation policy. On 25th May, my guest booked for 6 nights in june (june 20-26) On 30th May, they cancelled. AirBnB then said my ...
Latest reply by
Simon364
@Mike-And-Jane0, @Inna22 , @Kate867 , @Helen427 , @Huma0 All, check your notifications on your app or browser. Apparently, Airbnb sent June 11 that they are reinstating Hosts listing descriptions starting June 30. AND an explanation was given.
Latest reply by
Huma0
Ever since the start of 2017 I have been able to retrain my Superhost status with each assessment but, I think I am going to loose it come this next assessment due 30th June because I will fall slightly short of the 4.8 overall requirement.Over the past 1...
Latest reply by
Huma0
Hi we had a guest stay and is also scheduled to stay next week. The guests smoked Marijuana in the home and now the house reeks. They also brought 2 large dogs without paying our pet deposit. Do I let them stay next week and say this won’t be tolerated (n...
Latest reply by
Emiel1
I noticed the field to enter a securiy deposit has disappeared.Also no security deposit mentioned anymore on my listing.Has the feature retired, did I miss an announcement about it ?
Latest reply by
Emiel1
Hi everyone,
One of the things I love about our Community Center is the mutual respect and collaboration, which is noticeable throughout. Any given member, regardless if they've been on the CC from day one, or they just discovered it, can log in, sea...
Latest reply by
Annie1372
NickFormer Community ManagerLondon, United Kingdom