Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula and @Rebecca and we are thrilled to have you join us. Let's kickstart this... Latest reply by Amy3274

Good Morning, I need all of your advise please. We run a house that sleeps 14. We had a guest that booked for 10 people.2 days before his arrival he asked for 60 % off because 6 people now couldn't make it. I explained we don't charge per person but for... Latest reply by Elaine701

Hi, I booked a place to stay in Barbados for 6 nights and in less that 12 hours the host called saying that she’s not Covid-19 quarantine approved and I won’t be able to stay there. Now she is refusing to refund my money. I have to pay for the new place t... Latest reply by Mike-And-Jane0

Hi all, I've been going round in circles with this issue and wonder if anyone has encountered the same problem? I created a new listing (duplicate of my main listing, a room in our home) in order host Ukrainian refugees. At the beginning of the process I ... Latest reply by Patricia55

I try my best to go above and beyond for my Airbnb guests. I live in my unit (upstairs). I allow dogs and children for my 2-bedroom full apartment with washer and dryer. All I get is grief from 60% of my Airbnb guests. I know we as hosts have all talked ... Latest reply by Helen744

Hello. We want to say thank you to everyone for helping ordinary Ukrainians who are in terrible trouble. My daughter just can't understand that complete strangers we don't know send us money so we can buy food and help other people. Thank you for this. I ... Latest reply by Дмитро2

I pulled my house for the months of Jan and Feb to build a porch on our house and repaint and freshen. Will this downtime affect my superhost status? Latest reply by Rachel2099

I have my first reservation coming on Monday (booked for 7 days) and she just sent me a text that she needed to cancel. She asked me to do the cancel which luckily I just saw that I should NOT do that. She still has not canceled. What needs to happen a... Latest reply by M199

My recent guest would arrive at 9 pm (had postponed his time of arrival already a few times that day). Around 9:30 pm i watched my (mostly) empty street and noticed a guy tumbling in the thicket and climbing out it again. Then staring at his smartphone as... Latest reply by M199

Hello hosts,I would like to share a negative experience - a guest who does not respect the cancellation policy for long stays and threatens me. He booked a stay for 5 months, he saw the flat in advance (my flat is located on the upper floor of a family h... Latest reply by Emiel1

I've been having terrible experiences with Airbnb Support and was wondering how to get heard. I feel that this has been happening for the past year or so, but before, support ambassador used to make sure everything was ok before closing a case. Now they n... Latest reply by M199