Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Kristie140

I'v put a discount for the month of April. But when I search as a customer, I don't see the discount. I know it must be possible because I'v seen other place where there was a discount mentioned. Latest reply by Hilde438

Disappointed with this whole platform . I keep taking the smart pricing off and every time I go back into see what’s going on it’s back on and had to turn down to reservation because the pricing was incorrect. Tried getting help but customer service in th... Latest reply by Emiel1

I have guests arriving in 13 days for peak Easter dates, my cancellation is moderate ie 5 days prior. So far they have not responded to 3 messages asking them the makeup of their party (for bed preparation), ETA, and also if they are still planning to co... Latest reply by Mike-And-Jane0

Hi All, I live in Athens, GA - read: big time football and the perfect airbnb location! I'm considering our primary house as a rental on certain weekends and I am hoping to take some baby steps into it. I would have love to be a cohost / property manag... Latest reply by Vijaya19

I have a past guest group who made excessive noise while staying. I have to give them warnings. However, after they left, they gave me a bad review because of the warnings. I called Airbnb hopefully to hide or remove the bad review but Airbnb refused to d... Latest reply by Emiel1

Dear Brian Chesky,So the very same day that you release your message to hosts, AirBnB cancels another three bookings at our properties, and despite your promise to give 25% to hosts, AirBnB has told us we will in fact get nothing at all.This is because Ai... Latest reply by Will283

We have properties in Bali. Just a quick paraphrase of the many conversations that we are having with guests and AirBnB right now. From Guest:Dear Host,We want to cancel our stay next week because of Coronavirus because we don't want to travel from Aust... Latest reply by Will283

There was a huge party in our home in January (despite a city-wide lock down). During the party, I reached out to Airbnb Support to open a ticket, and we received complaints from the neighbours. We also had our property damaged. We sent videos of the entr... Latest reply by Sarah977

I am curious as to how other house handle this problem. I’ve had to guess this year already not be aware of the time and day they are supposed to leave. Should I start reminding them the day before with a text? I’ve changed my House rules to charge them $... Latest reply by Branka-and-Silvia0

Once again, I am OUTRAGED at @Airbnb and their unbelievable lack of care for hosts, however, for people in general. I had a guest who for whatever reason, (in spite of a special video that goes out in my welcome message), broke a vertical blind off the t... Latest reply by John5097