Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Ahatsham0

Just recently I got an 'Overall rating' of 3 stars (my first ever). Given that the guests had nothing but praise for the venue, I'm a bit put out - but that's not the issue. The guests gave the following ratings for the individual areas (in addition to po... Latest reply by Veda3

Regarding: (a) Conflicting beliefs in health and safety between Tenant-Consumer and Landlord-Seller (during a pandemic)(b) Landlord-Seller flexibility to publicly post slander and defamation of character, untruth, irrelevancy related to conflicting consum... Latest reply by Brendan48

Now that the Covid vaccine is being rolled out, we're seeing a lot of hosts asking questions about how to make vaccination a condition of entry. I'm not personally in favor of hosts asking for private medical documents, and in many jurisdictions it would ... Latest reply by Tueykay0

I MADE A RESERVATİON. bUT CANCELED BY AİRBNB. I DİD NOT CANCEL. I WANT TO REALİZE THE ACCOMMODATION. CAN YOU HELP ME PLEASE ? I ALSO CAN'T REACH THE AIRBNB SUPPORT TEAM. EMAIL OR PHONE NUMBER. Latest reply by Quincy

Dear Sirs,I am hopping much to draw from Airbnb management attention to solve my problem that have been 8 days passed, and still can't solve my Refund issue. The case is just very simple, but keep on through system central help, helpers come and go, leav... Latest reply by Sarah977

So, we are new, having begun in September. We have a cottage and during the winter, our guests are mostly here to ski. We had a family of four arriving on Christmas eve. The prior guest was to be one night leaving the 23rd. On his departure, my husband ... Latest reply by Sarah977

Please help, I work so hard to keep superhost status and for some reason I have lost it.I spoke to Airbnb support and they said it’s an automatic generated system and there’s nothing they can do. This can’t happen and must be wrong if you meet criteria or... Latest reply by Huma0

Has anyone else noticed that bad guests are maintaining 5 star rating averages after 1 star reviews? Even with as little as two reviews. Customer service can not fix it, so I am a little worried about weeding out destructive guests. Let me know if this is... Latest reply by Jeanene3

  Latest reply by Stephanie

Subject: Loss of Superhost status because of unfair review (Airbnb must NOT tolerate INJUSTICE!) Hello dear all hosts, Wishing you all Happy New Year! I will talk about "a gross INJUSTICE" and hope Airbnb must NOT tolerate INJUSTICE! I just learn that we... Latest reply by Mike-And-Jane0