Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Hellen84
My guest is staying two nights and wants to stay an additional two nights and wants to apply a coupon. She's telling me she has to complete her current reservations and then reserve two more nights, but can only apply her coupon, if I reduce my rates for ...
Latest reply by
Stephanie2086
Hi Im new to this and only hosting my 2nd guests. They have turned up with 2 dogs, 1 being a puppy! Im happy to accept dogs, but hadn't really considered a puppy. Anyway the guests have just gone out, after being in all day, I noticed through the wind...
Latest reply by
Sandra126
I have had pretty bad experiences with Airbnb customer service lately. I’ve been a host for about three years and have always had pretty great reviews. I recently had a guest leave a very bad review which I had asked airbnb to remove as it was full of lie...
Latest reply by
Stacy304
Hi guys, Has anyone ever had a guest who leaves the best part of a review in the "private feedback" section? It's happened to me a few times, but the last occasion got me. My last guest left a really lovely positive review in the private section which obv...
Latest reply by
Deb216
Hey team, I had my first booking and the guests canceled right after they walked in. In my descriptions I have brand new remodeled home. To me that means new paint, new flooring etc. So they said they canceled due to the strong paint fumes. However, I ha...
Latest reply by
Sarah977
So I set the trip lengths as below When I view the results it is out by a day. Presuming what I entered applies and the issue is display only with AirBnB displaying summary based a US or universal/GMT timezone but we're in New Zealand (GMT+12).Hope this ...
Latest reply by
Sarah977
I am fairly new to AirBnB so I am looking for some community help. I having issues with guests bringing in additional unapproved guests for their. They book with 6 and bring 10. I have in my listing/house rules that there is an add fee for additional gues...
Latest reply by
Lorna170
I rented a condo through Airbnb for a month from 1st to the 30th The host welcomed me on the first day and allowed my cat to move in, despite he has a no pets policy.Later I found out, the host subleased units from owners and listed units on Airbnb witho...
Latest reply by
Anonymous
Hi fellow Hosts. I am a fairly new Host. We started in June of this year and have had a dozen or so groups stay at our 2 bedroom Airbnb suite. I must first say that we have had excellent guests to date. Great experiences and reviews had by all. That was u...
Latest reply by
Nancy1588