Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Sophia and we are thrilled to have you join us. Let's kicksta... Latest reply by Jerry610

Hello, all! My name is Brent and I'm an aspiring Airbnb host! I'm not in the position to own my own property yet, but I can't wait to be able to create unforgettable experiences for guests. In the meantime, I would love to co-host for an owner, but it's b... Latest reply by Mike-And-Jane0

I am looking for an apartment for 2 people, me and my friend and she’s a girl. We are 21 years old and we’re coming to Berlin for a semester abroad at GUC in Berlin. We’ll be staying from 5/10/2021 till 28/2/2022 (5 months) Our budget is 600-1000€ and w... Latest reply by Anonymous

I had the worst guests ever, they broke some of my stuff how do I go about this. Please bear with me I am a new host. Latest reply by Anonymous

I almost just sent an email to a guest asking what kind of smacks they prefer rather than snacks. Freudian or simply autocorrect? Lol. What are your funny stories about misunderstandings or mistakes you have made while hosting? Latest reply by Branka-and-Silvia0

Hi - a guest has just changed their dates via a reservation change which I have accepted. This also resulted in a price increase given the nightly rate has gone up since their original booking was made. I’d like to refund them the increase but I can’t see... Latest reply by Simon786

Just had a unresolved issue with Customer Support. Now I get one of those "customer service surveys" asking for customer feedback. Is this new?? Thoughts? Latest reply by M199

Hi Everyone, I just had a couple book 2 guests for 3 nights, July 9-12. They have 13 five-star reviews, so I felt comfortable booking them. Then the guest messaged me that " just realized we were looking for a place but did not specify that we will have a... Latest reply by Sarah977

Hi Community - Ranting and raging a bit so bear with us. We had instant-book on since the start of our listing and recently getting really poor inquiries. We're talking about people who openly wanted to use our place for parties, fake profiles (confirmed)... Latest reply by Corey183

Hello as a host I used to be able to pull up the profiles of potential guests and review their reviews of their previous hosts. It was useful to screen out very high maintenance guests or guests who appear likely to submit unfair reviews (ie they did not ... Latest reply by Pat271

I know others have inquired about this, but does anyone know if Airbnb is exploring the idea of adding virtual tours to listings? It feels like it could alleviate a lot of guest complaints who don't like the floor plan and layout of homes but don't reali... Latest reply by Lawrene0