Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Toni6861

HOst ** is the same **used to open both accounts for same place. Canceled me to charge someone else higher rates for the same period of time. SHe scammed me and Airbnb is allowing her to do this. **[Personal information removed in line with - Communit... Latest reply by Sarah977

Just saying because you all hear my tales of woe. And a first timer too. Lots of back and forth at booking because it looked odd with her daughter trying to book for her. We got it sorted after I explained the no 3rd party rules. I was still skeptical b... Latest reply by J-Renato0

Good afternoon I am new to this site and I am wanting to reach out to offer my services to any and all Air BnB owners in my area. We have created a team of knowledgeable and certified employees with up to date CSV guidelines always followed. I can provide... Latest reply by Liv

I am a host. I cancelled a guest for December 2021 after she had instant booked and then asked to bring her pet dog. Not allowed on our property.Now I have her in my calendar in dark shade and assume no one can book those dates. Can not get through to sup... Latest reply by Brian2036

Where do I find the ratings for my property? Latest reply by Mike-And-Jane0

Can i deny an instant booking How do I refund a booking that canceled? Must they cancel by a certain time before check-in to be entitled to a refund When do I see deposits with instant booking? At same time or upon check-in? Or some other time? Latest reply by Helen3

Hey All, How do you handle bad experiences while staying at fellow AirBnB host' accomodations? If we're being honest, AirBnB's customer service has certainly changed in the last few years and it leaves us in an awkward gap. I'm half way through a 4 night ... Latest reply by John5097

Have any other hosts had an issue where your dashboard rating is appearing differently than the public rating? We've been working our way back from a lower rating due to a not-so-great guest towards super host, and were excited to hit 4.8 stars after our ... Latest reply by Emilia42

Hi, Is it allowed to put in the reply to the quests enquiry link to the another airbnb listing for which my sister is host. Thanks Alica Latest reply by Mike-And-Jane0

My partner setup an airbnb account which immediately get closed and get an email that everything is ok this is just a usual account verification process. Ask documents etc which was sent in 24 hours and nobody get back to him for almost 1 months now. Sent...