Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Paula

Who collects the damage deposit? The host or Airbnb? Latest reply by Barbara2519

Hi there, I'm a new host to Airbnb , my house was built in February and I started hosting in July, so far I've had over 10 guests, I have 5 star rating and 10 very positive reviews. Friday I had a family check in (allowed them to do early check in), they... Latest reply by Kimberly670

Hi there, I'm a new host to Airbnb , my house was built in February and I started hosting in July, so far I've had over 10 guests, I have 5 star rating and 10 very positive reviews. Friday I had a family check in (allowed them to do early check in), they... Latest reply by Kimberly670

As much as Airbnb's review system provides the illusion of being fair to both guests and hosts, the reality is that hosts are much more impacted by a bad guest review as our livelihood is directly affected. A guest with a single decent review or even no ... Latest reply by Mike-And-Helen0

Hello everyone! A little while ago, we've created a post regarding items left behind by guests (click here to view). I have to say that it was great reading stories of all the items your guests have left behind. It truly is interesting which items ar... Latest reply by Dimitar27

Hi there, I'm a new host to Airbnb , my house was built in February and I started hosting in July, so far I've had over 10 guests, I have 5 star rating and 10 very positive reviews. Friday I had a family check in (allowed them to do early check in), they...

I urge Airbnb to keep the cleaning protocol solely voluntary. It’s great for those hosts to stand out with a cleaning protocol badge, and for guests who are especially concerned about that to be able to find those properties. If a host voluntarily says th... Latest reply by Helen744

I had my worst accomodation experience in my entire life , not because of host , because of airbnb .I feel I was stolenAfter 9 days of cjeck in and everything is great I ve received an email from airbnb that the host has violated there terms , and i need ... Latest reply by Helen744

Any help appreciated. It appears that my guest who booked to stay at my apartment has re-rented it to another guest. Can anyone advise on the rules for this please. Thanks Latest reply by Sarah977

Hi everyone. I've been a host for 8 years now and I just got my first review that is a total and blatant lie. I've had over a 4.9+ rating and been a superhost for years, then this last guest gave me 1 and 2 stars across the board and filled the comments o... Latest reply by Katja202