Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Arjun86

My host has no profile photo and no profile, although Airbnb apparently verified him. I thought hosts had to have photos, so I don't know why he doesn't. Also the booking is a very low rate for others in the area. Should I be suspicious? Latest reply by Sarah977

My last guest gave five stars on all six selections. How does that end up being four stars? Latest reply by Colleen426

Due to leave town on upcoming long international trip. Steps to follow to a successful hosting experience for prior booked guests? Latest reply by Sarah977

Apparently AirBnB has recently decided that any booking cancellations due to covid 19 will no longer receive any refund because the possibility of a sudden lockdown should have been anticipated. This is totally illogical as it presumes that guests are abl... Latest reply by Louise0

Hello, As the title suggests my family has a home in Greece and I am thinking of turning it to an Airbnb but afraid of the distance and any crazy tax issues. I mean I will go over a couple of times a year to set up and get ready but week to week I will no... Latest reply by Emiel1

I have recently purchased a SFH property in Round Rock, TX. I am thinking about converting it to a short rental property. The challenges I am facing is how to set up furnitures, unpack deliveries (If I am ordering online). It would be nice to have a local... Latest reply by Pat271

I made a reservation using my superhost coupon but had to cancel. Now they tell me I cant use the coupon?! Sure I suppose this “rule” is somewhere in the millions of bytes of info on this website but it sure is unfair. Please advise if you know of any ... Latest reply by Emiel1

Good afternoon to the support team of Airnbnb. I hope this message finds you well.We would like to report a date change request that we had from a customer with the reservation number of HMJ5J92MRD. We sent her the change request and as we were waiting fr... Latest reply by Emiel1

I've been an AirBnB host since 2013 - We have been SuperHosts for a good majority of that time. Recently a tenant booked a 6 month stay at our apartment. He asked about kids and I informed him it was not kid friendly, (which is also in the AriBnB descript... Latest reply by Brent246

Hi I was charged cancellation fees that I did not agree with and I would like to appeal. These cancellation fees are related to the following booking: ** I have been in touch regarding this matter before and I was due to share with you the letter ... Latest reply by Nick