Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Lavanya6

Airbnb AGAIN denies enforcing a damage dispute. Phylicia L is trying to say that a broken half hot tub cover (broken via the inside foam) is normal wear and tear. I am sorry but a huge crack in the actual foam structure is not normal. Typically hot tub co...

I've read many threads on this subject. It's clear that it takes much longer to clean after a long term tenant has been in an apartment since most of them tend not to clean much or at all when they are there. It does not appear that AirBnB has offered an ... Latest reply by Debra300

A guest’s mother died in our home and the room smells awful. I’ve never dealt/cleaned up after a dead body. And Now my favorite room smells funky-like she either wasn’t able to care for herself or had been dead much longer than guest is telling us, which... Latest reply by M199

i had a similar problem last week,some guest sent me a reservation offer and i accepted,then i saw that the system is waiting for the payment and my dates were blocked for 24 hours,and at the 23rd hour,the guest withdrew his offer and sent it again..i acc... Latest reply by Branka-and-Silvia0

So my dad booked a trip under his old email. The problem is he has since created a new email and no longer remembers the password to his old one, so now he doesn't have access to any of the check-in instructions. He also doesn't remember making an Airbnb ... Latest reply by Emiel1

My account was set up and verified using my old phone number. Airbnb has disabled the 2 step verification via email options once your phone number is validated. I have now resided in another country (UK), and obviously changed the number. I recently bega...

When trying to open "Booking Details"I get an error [No user facing message] Latest reply by David7986

Hello to everybody,We are new on Airbnb. Does anybody know how to join airbnb technical center? Latest reply by Liv

We are located in Charleston, SC. AirBNB collects State Occupancy Taxes from our guests, but not County Occupancy Taxes. We added the 4% County Occupancy Tax to all of our listings under AirBNB's 'Custom Tax Collection' option. For months, we had no issu... Latest reply by Joffre11

Hi am pretty new to airbnb however have been doing well almost fully booked with nothing but 5 stars Yesterday i had a problem where a guest booked the same day a single bed one person room (maximum) and brought 3 extra guests (4 person’s total) When que... Latest reply by John5532