Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Peggy-June0

The hated dashboard has yet another annoying issue: old booking requests. Until recently, only one or two that hadn't been superseded by dates hung out there. Now there are booking requests going back to 2015 strung along in a row. Click on the questio... Latest reply by Mary996

A few weeks ago, I logged into my account and saw that ALL of my upcoming reservations had been cancelled by Airbnb. No one made any attempt to reach out to me, or inform my guests of why their reservations were cancelled. I've called many times, and ever... Latest reply by Adam201

@Catherine-Powell This new suspension policy has gone too far. My listing has a pizza oven, and I wrote in the description "pizza oven is perfect for those party nights." In no way was this encouraging out of control parties or "events." However, in o... Latest reply by Dominique738

I have a duplex that can rented as two separate places or one big place. I have a booking - paid in full - for the whole (one big place) 10-15 April. The guest now wants to split the booking so that Half the duplex 10-15 Aprilother half 12-17 April. I hav... Latest reply by Lindsey284

I have been co hosting for a year under the impression that once the initial start up fees ( buying beds, stocking kitchen supplies, other items) were paid off then I’d receive payment for managing the house and bookings. Currently the host lives 3 hours ... Latest reply by Sarah977

Hello my dear fellow hosts, I've been taking a bit of a break break to deal with some personal challenges. But I wanted to take the time to wish all the smart, strong, determined, courageous, beautiful, kind and resilient women on the CC a happy day. T... Latest reply by Mary996

Are there other hosts that receive text messages from Airbnb in the middle of the night reminding them of upcoming reservations? I never turn my phone off and I only want to be awakened by important texts. Reminder texts should only be sent during daytime... Latest reply by Sarah977

Would love some advice here. Some guests used a fake identity (great job Airbnb Trust and Safety team!) and rented my unit for one month. They were wanted criminals and by chance got caught by the police 10 days into their stay. The police never even n... Latest reply by Emiel1

How often are host / room ratings are updated. When do a positive rating get to affect your overall score? Is it immediately or do they update monthly or quarterly? Just curious since I had super host status then got a couple of bad reviews and my score w... Latest reply by Mike-And-Jane0

Our family is staying in an air b/b for a month before we can move into our new home. We rented a house and within the second day of living there (unpacking with small 3 kids and dog) she tells us she is putting it up for sale. Since then her stories have... Latest reply by Erin5112