Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Carol10276

Back in July, I cancelled a reservation for covid reasons and was refunded $299.01 in the form of credit. I finally got to planning my next trip and booked a room in April. I applied the credit and made the reservation. My group decided to switch to a dif... Latest reply by Olivia580

Many of you may not be aware of this information from the Vermont Department of Labor website:Is my private rental property (Airbnb, etc.) considered to be a lodging establishment under the Executive Order? Yes, any commercial transaction providing accomm... Latest reply by Erin5150

Recently I had a bad situation in which guest held a big party with over 30 people, DJ table, speakers and all. Worse of all, they were bringing fire arms and likely were trading. I understand this is an out lier as I have been with airbnb for years and ... Latest reply by Helen3

I'm looking to AirBnB the the top floor of my property while I continue living in the bottom floor. However, since I don't want to handle the logistics and actual hosting, my son is going to become a co-host and we will share the income from AirBnB. For c... Latest reply by Lorna170

Hi All, we are first timers and we have listed our property ahead of it being ready with a coming soon headline. I wanted to ask for any advice on managing enquiries with this in mind. we are receiving a lot of enquiries asking what it’s going to be like ... Latest reply by Graeme-And-Claire0

Thought I'd share a few photos~ Latest reply by Lightle0

Noticing an increase in Host problems due to A.I. not understanding the meaningsof some words the host has used in a review. Same with the guest review. I got clued into this AI issue a while back when a guest commented on the size of my guesthouse.... Latest reply by Sarah977

Hi All, I wonder if anyone can shed some light on incidents like one I experienced. I'm a fairly new host. I hosted 5 guests with 5 star reviews, every single one of them were happy. Then I hosted two young girls from Korea who had poor english, com... Latest reply by Dale711

I have always wondered what happens if you have a problematic guest; one who is breaking the rules-- will Airbnb support you? The answer is no. Host at your own risk because Airbnb support is only trained to give the option that will make money for Airbnb... Latest reply by Dale711

Dear HAP Members (who are hosts (and Hosts that hang out here!),Hosts here on our beloved CC have overwhelmingly rightfully pointed our fingers squarely at Airbnb's Customer Service system as broken and often the bane of our existence when we are in need,... Latest reply by Elaine701