Cancelation policy

[Tom2542]

I'm going abroad for a month (middle of March) and was very happy to get a reservation for the whole month, only for the guest to then cancel. Just had another one month request come through. Is it to late change the cancelation policy from moderate to strict, as I would be stuck without the rental income? The new guest has no reviews so I am worried they might cancel too. thanks

[Sarah977]

@Tom2542  Whatever settings and policies you have in place at the time a guest books or requests to book is what you have to honor. You could  tell the guest that you've changed it and they would have to agree to the new policy, but if they report that to Airbnb, you could be delisted. And Airbnb seems to be handing out refunds, in contravention of the host's policies, like candy these days, so there's not even any guarantee that you'd be paid in full even you did change it.

[Sandra856]

@Tom2542 @Sarah977 If it is a month long reservation the long term policy should kick in and even if the guest choose to cancel you will get paid?

It doesn't matter what kind of cancellation policy you got for shorter stays if the guest booked for I think it is at least 28 days - you can read about it under the different cancellation policies. 

[Tom2542]

Hi all, good advice. Sandra you're right about the 28 days+ rule, that's now kicked in so I will be paid either way. Here's the relevant article:

https://www.airbnb.co.uk/home/cancellation_policies?with_grace_period=true#long-term