Fraud

[Larry410]

Someone used my card on this platform for fraud how can I help the police with information for the booking I have the payment proof with reference on it 

[Alexandra316]

@Larry410 can you not just report the fraud to the credit card company and they will investigate?

If you want to let Airbnb know so they can try and cancel the booking, message then on Twitter @Airbnbhelp or therr are a bunch of other ways to contact them here:

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide-UPDATED/td-p/413245. However, a lot of other people have reported not getting a lot of cooperation from Airbnb when they do this.

Good luck: I hope you get it sorted out. 

[Dale711]

Hi @Larry410 

Welcome to the community 😊

I am sorry to hear about your experience.

Please provide the local authorities with the link to Airbnb Law Enforcement Portal to reach Airbnb directly.

www.airbnb.com/lert

In particular, the police know how to contact Airbnb for investigation. They should have the contact.

I hope you can resolve the issue by presenting the police reports to your bank.