Hi, I need some help with my cancelation

[Luis3140]

Hi, I have spoken to my host Erik regarding my reservation cancelation due to our today covid19 pandemic and he agree to give a full refund

on my reservation and also told me to go through you guys to get the refund.

please let me know asap how can you resolve that for me .

thanks

[Sarah977]

@Luis3140   You have posted this on what is just a discussion forum for hosts and guests. This is not Airbnb customer service. You need to contact CS directly.