Log In  

Request for full refund

‎30-01-2020 06:56 AM
Wendy1034
Level 1
‎30-01-2020 06:56 AM

Request for full refund

Hi,

 i would like to cancel our room due to the wuhan virus

 

could you please areange us to have a full refund?

‎30-01-2020 06:56 AM
0 Likes
4 Replies 4
‎30-01-2020 08:50 AM
Roberta2
Level 10
‎30-01-2020 08:50 AM

Hi @Wendy1034 

You need to go to the app, go to MY TRIPS -> Change or Cancel ->Cancel.

Your request will not be actioned in this forum.

 

Regards

Roberta

‎30-01-2020 08:50 AM
0 Likes
‎30-01-2020 09:50 AM
Wendy1034
Level 1
‎30-01-2020 09:50 AM

just refund cleaning fee

but i wan fully refund

bcz wuhan virus iwan refund

‎30-01-2020 09:50 AM
0 Likes
‎30-01-2020 09:59 AM
Roberta2
Level 10
‎30-01-2020 09:59 AM

Hi @Wendy1034 

So please call airbnb

Numbers here:

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide-UPDATED/td-p/413245

‎30-01-2020 09:59 AM
0 Likes
‎03-02-2020 11:13 AM
Quincy
Community Manager
Community Manager
‎03-02-2020 11:13 AM

Hi there @Wendy1034, please see https://community.withairbnb.com/t5/Help/Coronavirus-outbreak-Information-on-Airbnb-s-extenuating/m-.... 

-----

 

Please follow the Community Guidelines // Volg de communityrichtlijnen

‎03-02-2020 11:13 AM
0 Likes

More from Community cafe

Cleaning services

My daughter and I have a cleaning company. We are looking to...
My daughter and I have a cleaning company. We are looking to add new clients in the area. We are interested in getting in tou...

test

%3cmath%3e%3cstyle%3e%3c!--%3c%2fstyle%3e%3cimg%20src%3dx%20...
%3cmath%3e%3cstyle%3e%3c!--%3c%2fstyle%3e%3cimg%20src%3dx%20onerror%3dalert(document.domain)%3e--%3e%3c%2fstyle%3e%3c%2fmath%...

Event

Hey everyone,I’m looking to attend an event, conference, or ... Latest reply
Hey everyone,I’m looking to attend an event, conference, or workshop related to hospitality, short-term rentals, or Airbnb ho... Latest reply

More tools to help you meet your goals

Resource Center

 Explore guides for hospitality, managing your listing, and growing your business.