Scheduled Message / Approval Before Posting
26-02-2021
11:21 AM

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26-02-2021
11:21 AM
Scheduled Message / Approval Before Posting
Hi,
it’d be cool if AirB in “scheduled messages” can also integrate a “Approval” option, which asks the host if the scheduled message in fact should be sent, and where the host can edit this particular message … again based on saved messages.
This for example makes sense if the host sends a “thank you” message to checked-out guests, in case the guest has earned themselves a “thank you” (room left behind ok, keys returned, …)
Regards,
Frank
5 Replies 5
17-03-2021
02:17 AM

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17-03-2021
02:17 AM
17-03-2021
03:32 AM

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17-03-2021
03:32 AM
Hi @Frank166 thanks for bringing this topic up.
First, from a control perspective, I wanted to make sure you saw that every scheduled message can be skipped or edited before it gets sent by going to the conversation and hitting the schedule messaging icon near the compose box.
Are you proposing an additional layer of control, where the message won't get sent until you explicitly approve it?
18-03-2021
09:49 AM

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18-03-2021
09:49 AM
Hi Scott,
thanks for picking up on this.
Yes, it'*d be cool to have an option for each scheduled message, if it should be confirmed before sending to conversation.
So that some scheduled messages go directly, and others request host's confirmation.
Another thing is, it'd be cool to have place holders in "normal saved massages" not only "scheduled messages" 🙂
18-03-2021
03:14 PM

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18-03-2021
03:14 PM
By "placeholders in normal saved messages" do you mean what we call "shortcodes" in what we now call "quick replies"?
We do have those! 🙂 Is the shortcode menu not showing up when you edit your quick replies?
18-03-2021
06:12 PM

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18-03-2021
06:12 PM
yes shortcodes ... ahh now seeing it, thanks a lot :))
18-03-2021
06:12 PM

