Trying to Add a Co-Host

[Linnea-Or-David0]

I'm trying to add a friend as a co-host.  She received the invitation and has accepted it, she also now appears in my messages and we can message each other.  But when I go to my listing nothing shows up under 'co-host'... is it because her profile is new?  

Thanks for your help!

Linnea

[Paul1255]

Hey @Linnea-Or-David0  I hope you’re well!

It sounds like you’re properly connected if you can see a message thread in your inbox with a new event, and you can communicate via message with your new co-host, very strange that you can’t see the co-host appear under your co-host tab.

Have you checked with your co-host to see if your listing has downloaded to their account?

[Linnea-Or-David0]

She says nothing shows up on her end.  She sent me a screenshot of my listing, everything is blank and a notice on the bottom that says 'error, you do not have permission to access this resource'...

And if she doesn't show up under my co-host tab I can't give her permission to anything. lol

I was going to contact Airbnb help, but they pretty much have a notice up that says 'due to covid call another time'. 

[Paul1255]

That’s so strange @Linnea-Or-David0 !

Perhaps try resending the invite, and having your co-host accept it again- that might nudge the system into downloading everything fully.

[Linnea-Or-David0]

Well, I've sent her the invite the times now. Every time I get the notification that she's accepted it.

This is what she sees.

 

[Linnea-Or-David0]

Okay, I got ahold of someone at Airbnb and apparently it's a known issue.

**[Private conversation removed in line with Community Center Guidelines]

 

[Paul1255]

@Linnea-Or-David0 
That’s  frustrating for you 😞 

The co-hosting system often has glitches and breakdowns which can cause hosts and co-hosts a lot of problems- I hope this one is fixed ASAP for you.

[Linnea-Or-David0]

Sadly not in time for our holidays. We've got our daughter checking on our profile at home one the days we will be off grid and I set up an automatic reply with Host Tools to say the she'll only be checking requests in the evening after work.... Hopefully we get no requests those days. Lol