Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Elisa

I have a guest who would like to pay her remaining balance early. Is this possible and if so where would I find instructions to sent her to do this? Latest reply by Sarah3665

I assume we aren't allowed to accept any guests during the lock down? are AirBNB offering any kind of income protection for lost earnings? Latest reply by Helen350

I have a guest who booked several months ago. She has recently informed me that her husband is allergic to dogs and she hopes that my cleaner will remove all the pet dander when she cleans for Covid. Why on earth do people with pet allergies book proper... Latest reply by Sarah977

say i get a bad review, are my starts impacted instantly or at the same time the review is publicly published? cheers for any help Latest reply by Emilia42

Hi all, I would appreciate your advice on an unpleasant experience with one of my guests.My guest and his family did an instant booking, 10 hours before the check-in time (3:00 PM), and texted me if they can do the check-in at 11:00 AM because he was chec... Latest reply by Camilo216

Hi there how do I make an official complaint to Airbnb? To AIRBNB not the Community?? I have had no joy in help from the community in resolving this issue. Duplicate listings for the establishment I run online needs to be taken down. I get lots of useless... Latest reply by Sarah977

I have corrected all the issues with the local city and am now approved again and should be active. Only problem is I can't get a response from AirbnB to re List and the normal system isn't allowing me to do so myself. Please Advise how to get any results... Latest reply by Linda108

Howdy, I have ten rooms that all have their individual listing. I want to go through all of the review that guests have left and find areas where I can improve. Ideally look at all of my 1 star, then 2 star, then 3star and so on. I CAN'T find a good way ... Latest reply by Cindy513

My house rules state guests must be 25 years old and I don't see or meet these people so I'm hoping Arbnb has a procedure in place. I'm nervous about Halloween weekend. Does anyone know the answer to this? I couldn't find anything on the website. Than... Latest reply by Sarah977

I have a confirmed booking for a place in Wales. I booked the dates and paid, but the owner has now messaged to say he wishes to increase the £60 a night to £100. Can he do this, I paid the advertised price. Latest reply by Helen3