Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Eric9952

Hi All, I have received 2 bookings over the last 3 days and I never received any push notification on my iphone and neither did my husband. And not on our iPad's either. And that is our main tool of communication I checked all the notification settings... Latest reply by Isabelle623

Is it possible to remove a negative review that was false? I had to have the police remove a guest due to numerous issues. He was vengeful and he left a negative review that was not true. Airbnb intereve ed and resolved my issues with this guest but the... Latest reply by Stacy37

I have a guest who booked after March 14 for a Christmas stay. At the time my cancellation policy was strict, I've now relaxed it, but the strict policy still applies to this booking. My guest wants to cancel with a full refund, and I want to allow her to... Latest reply by Debra300

1달러가 결제 된 후에 환불이 되지 않네요 ..숙소 예약도 못하고 ㅠㅠ Latest reply by 전1

Your Assumption of Risk. You acknowledge that many activities carry inherent risks and agree that, to the maximum extent permitted by applicable law, you assume the entire risk arising out of your access to and use of the Airbnb Platform and any Content (... Latest reply by Emiel1

I have a guest who needs to cancel to due state travel restrictions. Fine, no problem, full refund is okay, but the support rep has left me hanging! They stated that "I will cancel the reservation, process full refund for your guest and make sure no penal... Latest reply by Stacie25

I live in London and own a Flat in Stockbridge Edinburgh. I have rented the flat on a long term basis through an Agent and the previous tenant totally trashed the place so I'm in the process of restoring it and I'd prefer not to work through Agents. On A... Latest reply by Dawn36

Would love to get your thoughts on a suggestion to Airbnb. A potential guest requested to book our place in January. They had no reviews and were new to the platform. Here's what they sent to us in an initial message: We are driving and hope to arrive mid... Latest reply by Melodie-And-John0

Today I got a 2 night booking for tomorrow & the day after. Message said the Italian guest is flying from Italy to Edinburgh today, overnighting in Edinburgh, then coming to mine "to see a boat at the marina on Monday." I sent a welcome message, then chec... Latest reply by Melodie-And-John0

Hey guys wanted to get your opinion on what to do. Guests that had hosted a party ( I have a very strict no party policy) decided to ruin my place. Burn marks in hardwood floors and furniture, ruined pillows, furniture, had the entire house smelling like ... Latest reply by Anonymous